Nobody came out of 2020 with the same digital strategy they started with. Those that survived and thrived, placed the digital experience at the heart of their operations and were already in a good place to make agile decisions based on rapidly changing customer behavior.
Even so, there’s no doubt that we all came out of it unwilling to repeat the experience. So how can we take everything we learned in 2020 and use it to inform our digital strategies in 2021 and beyond?
In this on-demand webinar, we’ve assembled a panel of digital experience experts who will guide you through the key takeaways from a year we would all like to forget and develop new strategies to ensure we’re not doomed to repeat it.