How health insurers are advancing UX
Get your free report
Oh no! We're unable to display this form.
Please check that you’re not running an adblocker and if you are please whitelist usertesting.com.
If you’re still having problems please drop us an email.
By submitting the form I agree to the Privacy Policy and Terms of Use.
Learn the UX research trends of leading health insurers
A crucial part of practicing good UX is understanding what the baseline is for your industry. As the UX thought leader for the nation’s biggest healthcare organizations, we reviewed over 1,500 studies in 2019 to identify the top research trends for health insurers.
Open enrollment is upon us, and the digital healthcare landscape is in the middle of a crisis with COVID-19. It’s now more important than ever to understand what your research roadmap needs to contain in order to adapt to ever-changing customer needs.
In this report, you’ll learn
- The frequency and variety of research being conducted
- Project examples to consider running in your organization
- Opportunities to fill any research gaps in your roadmap
By sharing examples of what other organizations are doing to further their UX, we hope to inspire you with different ways to expand your research strategy and capabilities.