Are you part of a UX team in a large organization planning to or in the process of building a Research Repository? If so, this session is for you!

Annette Boyer, Senior Design Research Lead at eBay shares her journey leading the creation of a design research repository that is bringing customer insights together from across multiple data sources to determine patterns and see trends. Learn about the rollout experience at eBay so far and how their repository is helping them make product decisions.

Access the recording to hear the strategy behind implementing better ways to manage customer insights, lessons learned, and success stories so far.

Speakers 

ANNETTE BOYER

Senior Design Research Lead at eBay

Experienced international qualitative researcher skilled in many methods from low-budget homegrown studies to managing projects with large-scale international agencies. Senior user researcher combining empathic, customer-obsessed, and collaborative nature with strong analytical, communication, and teamwork skills in the design of consumer products. Founded user research groups at seven companies.

COLT GARDNER

Senior Account Executive at UserZoom

Colt Gardner is a Digital Experience Insights Strategist for EnjoyHQ (Acquired by UserZoom) which helps UX teams learn from customers faster by streamlining their customer research process. Based out of Salt Lake City, Colt is an International Business Major, a proud father of 4 daughters, and in his 10th year selling software as a service in the research space.